Freshdesk
By Freshworks Inc
Deliver exceptional buyer support on the go. Unchain your self out of your helpdesk and make your clients happy with the Freshdesk Android app. Streamline customer queries from multiple channels and reply them simply out of your phone.
Freshdesk is a web-based buyer help software program by Freshworks Inc. that lets you help your customers throughout channels like e-mail, telephone, chat, Facebook, Twitter, and your website.
Key Features:
1. Get a fast overview of your helpdesk. Access all tickets out there to you.
2. Prioritize the tickets that want your attention with filters earlier than responding.
3. Manage your assist - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam proper from your telephone.
6. Log time spent on a ticket.
7. Stay knowledgeable about all updates and modifications with push notifications.
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