fresh caller
By Freshworks Inc
With the Freshcaller cell app, reach out or be out there to your clients even while on the go. Your phone system is in your pocket! The neatly designed options of this app allow you to handle each call that comes your method, and clear up your customers' issues then and there.
Provide timely options to your prospects and put your greatest foot ahead in your small business's support game!
Features of our cloud-based cellphone system
Calls: Make and receive calls at your comfort.
Contacts: Dial saved phone contacts from inside your Freshcaller app
Agent status: Set your availability by toggling between being on-line and offline from inside the app.
Recent calls: Directly engage together with your most recent callers from the record of recent calls
On-call functions: While on name, you probably can mute, switch the decision to another telephone consumer, or put your name on hold to offer a clear buyer expertise. You can even navigate to different screens within the app while on the decision.
Follow up actions Tap on an item in your call historical past to return the decision or view the call abstract, notes and play the recording.
Multiple incoming calls View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk.
Leads: Add your name notes and recordings to your CRM lead entry.
Benefits of Freshcaller
No extra missed calls: With the advantage of with the power to attend calls from anyplace, any time, you can do away with lacking out on customer calls.
One account. Same rules: Enjoy the perks of call routing, IVR, and sensible escalations similar to you do on the web.
Easy to use: The intuitive and simple user experience makes certain there is not a need for any separate training to get your agents onboard.
You can attempt it out for a interval of 21 days, free of charge.
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