ServiceDesk Plus SaaS HelpDesk
By ManageEngine
ManageEngine ServiceDesk Plus Cloud for Android presents cell entry for your technicians to access the tickets obtainable on the internet at http://ondemand.manageengine.com/service-desk/index.html .This Android App ensures that your technicians carry your IT servicedesk with them and repair the top customers sooner and higher.
Requester can also Add, View, Re-Open and Reply requests.
App Features:
* Create, Update, View IT assist desk requests
* Filter requests based mostly on criteria
* Assign, Pick Up or Merge requests
* Resolve, Notify customers and Close requests
* Track time spent by including Worklogs
* Add Notes to the requests
* Search for requests by subject, request Id, priority, requester status.
* Reply and View conversations
* Add or replace Resolution to a request
* Add Reply requests with attachments .
* Google Apps SAML login along with the Zoho login
Here's a wise approach to have your IT helpdesk utility at your fingertips, literally! ServiceDesk Plus, your IT assist desk genie, is now accessible on your android mobile units. Tackle your tickets while on the go! ● Log in, manage and clos...
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