CINNOX
By M800 Limited
CINNOX is an innovative buyer engagement and analytics platform that humanises connections for better enterprise. Connect, orchestrate, and evaluate your whole worker and buyer interactions by way of a unified platform, automated workflows, and actionable insights.
Never miss an opportunity, all the time reply instantly with a human touch. The CINNOX cell app makes customer help and team collaboration simpler than ever earlier than:
- Receive enquiries from customer’s most popular communication channel
- Visualise the customer journey in a single pane view
- Swap between communication channels, or even provoke a video call or conference call
- Route enquiries or ahead calls to probably the most suited staff
Install the CINNOX app on your mobile to stay on high of customer enquiries wherever and maintain delivering that unbelievable service you’re recognized for.
CINNOX: Humanise Connections for Better Business. Use the CINNOX net platform to energy the entire expertise of your business:
Elevate Customer Experiences:
- Customers can interact with your corporation on any channel they like at any time
- Improve first time resolution by connecting them to the right agent for a given situation
- Reduce wait time by way of automation and “always on” support at every touchpoint, at scale
- Offer seamless switching between voice, video, conferencing, across telecom and digital channels to best match the sort of response needed
Optimise Employee Experiences:
- Collaborate and escalate effectively to facilitate well timed decision of complex customer enquiries
- Analyse interplay knowledge to improve staff performance and actionable business strategies
Visit our website www.cinnox.com to learn extra about how you can join, orchestrate, and evaluate for better business.
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