Parents Gateway

By Ministry of Education (Singapore)

Parents GatewayParents Gateway

Parents Gateway is an initiative by MOE to allow dad and mom with Singpass to interact with faculties more conveniently on administrative issues. Parents may also be succesful of use this app to remain updated on school’s programme and actions.

The cell app is at present solely available for mainstream Primary colleges, Secondary schools and Junior Colleges/Centralised Institute.

We appreciate if you can share with us your feedback to help MOE improve and improve the experience, benefiting more mother and father in future.

Known Issues

- Samsung S7 on Android 6 and 7 is known to fit points. To use Parents Gateway, please upgrade to Android 8

- Enhanced security measures have been put in place for rooted devices. The security measures is understood to block apps corresponding to Lucky Patcher and Rom Manager.

Uninstalling these apps will allow you to make use of the Parents Gateway app.

- No or inconsistent notifications acquired by Oppo and Huawei gadgets. This is as a end result of of battery optimisation configurations set by producer.


- If you choose to log out of Parents Gateway, you will stop receiving notifications for model spanking new announcements and consent varieties until your subsequent log-in.

- The Parents Gateway app uses Singpass to identify mother and father of scholars in MOE schools. Singpass is only used to determine and authenticate the parent. The Singpass ID and the password won't be saved in the app. Upon profitable authentication, the connection to Singpass will be terminated and the login will henceforth be managed by the Parents Gateway app. There is not any risk of Singpass credentials being stolen if a person stays logged in.

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